Amaratunga, RDG and Baldry, D 2003, 'A conceptual framework to measure facilities management performance' , Property Management, 21 (2) , pp. 171-189.
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This paper concerns the measurement of facilities management performance. Empirical research carried out indicates that facilities management appears to utilise a wide range of measures – not only traditional financial accounting measures, but also indicators of managerial behaviour as well as various other measures of effectiveness. Considers the basis for measurement of performance in facilities management with reference to a conceptual framework identified by taking into consideration the advantages and some of the drawbacks with current performance measurement systems.
|Themes:||Subjects / Themes > T Technology > TH Building construction
Built and Human Environment
|Schools:||Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Built Environment Sustainability and Transformation (BEST)
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments (UPRISE)
|Journal or Publication Title:||Property Management|
|Depositing User:||CI Malalgoda|
|Date Deposited:||12 Oct 2010 09:46|
|Last Modified:||01 Dec 2015 00:03|
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