A conceptual framework to measure facilities management performance
Amaratunga, RDG and Baldry, D 2003, 'A conceptual framework to measure facilities management performance' , Property Management, 21 (2) , pp. 171-189.
|PDF - Published Version |
Restricted to Repository staff only
Download (143kB) | Request a copy
This paper concerns the measurement of facilities management performance. Empirical research carried out indicates that facilities management appears to utilise a wide range of measures – not only traditional financial accounting measures, but also indicators of managerial behaviour as well as various other measures of effectiveness. Considers the basis for measurement of performance in facilities management with reference to a conceptual framework identified by taking into consideration the advantages and some of the drawbacks with current performance measurement systems.
|Themes:||Subjects / Themes > T Technology > TH Building construction|
Built and Human Environment
|Schools:||Colleges and Schools > College of Science & Technology|
Colleges and Schools > College of Science & Technology > School of the Built Environment
Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Disaster Resilience
Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Property and Facilities Management
|Journal or Publication Title:||Property Management|
|Depositing User:||CI Malalgoda|
|Date Deposited:||12 Oct 2010 10:46|
|Last Modified:||08 Nov 2011 11:47|
Document DownloadsMore statistics for this item...
Actions (login required)
|Edit record (repository staff only)|