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A framework for accessible m-government implementation

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Emmanouilidou, M and Kreps, DG 2010, 'A framework for accessible m-government implementation' , Electronic Government, an International Journal (EG), 7 (3) , pp. 252-269.

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    Abstract

    The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.

    Item Type: Article
    Themes: Subjects / Themes > T Technology > T Technology (General) > T055.4 Industrial engineering. Management engineering > T058.5 Information technology
    Subjects outside of the University Themes
    Schools: Colleges and Schools > College of Business & Law > Salford Business School > Centre for Digital Business
    Journal or Publication Title: Electronic Government, an International Journal (EG)
    Publisher: Inderscience
    Refereed: Yes
    ISSN: 1740-7494
    Depositing User: DGP Kreps
    Date Deposited: 04 Oct 2010 14:42
    Last Modified: 17 Dec 2012 13:29
    URI: http://usir.salford.ac.uk/id/eprint/10324

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