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Designing for web site usability

Symonds, J and Procter, CT 2001, 'Designing for web site usability' , Australian Journal of Information Systems, 9 (1) , pp. 92-101.

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Abstract

This paper explores the customer perspective of World Wide Web (WWW) site design in the light of current WWW usability research. A usability study undertaken by Spool et al. (1999) is replicated where testers search for specific information on a WWW site and answer a usability questionnaire. The search was carried out on New Zealand winery WWW sites. The results are compared to the findings of Spool in the areas of navigation, graphics and page layout. All three areas are found to be significant influences on WWW usability. Additional recommendations concerning guidelines for usability are made.

Item Type: Article
Uncontrolled Keywords: Web usability, user expectations, user interface, interface design
Themes: Subjects / Themes > Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science > QA076 Computer software
Subjects outside of the University Themes
Schools: Colleges and Schools > College of Business & Law > Salford Business School > Centre for Digital Business
Journal or Publication Title: Australian Journal of Information Systems
Publisher: Australasian Association for Information Systems
Refereed: Yes
ISSN: 10397841
Depositing User: H Kenna
Date Deposited: 20 Jan 2009 17:25
Last Modified: 20 Aug 2013 16:52
URI: http://usir.salford.ac.uk/id/eprint/1202

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