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Developing a shared contact centre in Lancashire

Hepburn, P and Procter, CT 2002, Developing a shared contact centre in Lancashire , in: 2nd European Conference on E-Government (ECEG), September 2002, St. Catherine's College, Oxford, UK.

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Item Type: Conference or Workshop Item (Paper)
Themes: Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science > QA076 Computer software
Subjects outside of the University Themes
Schools: Schools > Salford Business School > Business and Management Research Centre
Refereed: Yes
Depositing User: H Kenna
Date Deposited: 20 Jan 2009 17:33
Last Modified: 29 Oct 2015 00:50

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