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Barriers and facilitators that affect public engagement with eHealth services

Hardiker, NR and Grant, MJ 2010, 'Barriers and facilitators that affect public engagement with eHealth services' , in: MEDINFO 2010: Proceedings of the 13th World Congress on Health (Medical) Informatics , Studies in Health Technology and Informatics (160) , IOS Press, Amsterdam, pp. 13-17.

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    Abstract

    It is commonly accepted that public engagement with eHealth is beneficial. However, engagement is also variable. This ar-ticle presents the findings of a review of published evaluation studies around eHealth services. A targeted search of MEDLINE, CINAHL and EMBASE returned 2622 unique ab-stracts. 50 articles met the inclusion criteria and were sub-jected to further analysis. 6 review articles were used for post hoc validation. Four main types of eHealth service or re-source were identified: health information on the Internet; custom-built online health information; online support; and telehealth. 5 key themes emerged in terms of facilitators or barriers to engagement: characteristics of users; technologi-cal issues; characteristics of eHealth services; content issues; social aspects of use; and eHealth services in use. Recom-mendations arising from the review include: targeting efforts to engage those underserved by eHealth; maximizing expo-sure to eHealth across all sections of society; improving access to computers and the internet; appropriate design and delivery; ensuring content is relevant to different audiences; capitalizing on the interest in social computing; and clarifying the role of health workers in the delivery of eHealth.

    Item Type: Book Section
    Editors: Safran, C, Reti, S and Marin, HF
    Themes: Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science
    Subjects / Themes > R Medicine > RT Nursing
    Health and Wellbeing
    Subjects outside of the University Themes
    Schools: Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences > Centre for Nursing, Midwifery & Social Work Research
    Colleges and Schools > College of Health & Social Care
    Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences
    Publisher: IOS Press
    Refereed: No
    ISBN: 9781607505877
    Depositing User: NR Hardiker
    Date Deposited: 01 Dec 2010 11:10
    Last Modified: 20 Aug 2013 17:42
    URI: http://usir.salford.ac.uk/id/eprint/12135

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