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Factors that influence public engagement with eHealth: a literature review

Hardiker, NR and Grant, MJ 2011, 'Factors that influence public engagement with eHealth: a literature review' , International Journal of Medical Informatics, 80 (1) , pp. 1-12.

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      Abstract

      Purpose: Public engagement with eHealth is generally viewed as beneficial. However, despite the potential benefits, public engagement with eHealth services remains variable. This article explores reasons for this variability through a review of published international literature. Methods: A focused search, conducted in January 2009, of three bibliographic databases, MEDLINE, CINAHL and EMBASE, returned 2622 unique abstracts. Results: Fifty articles met the inclusion criteria for the review. Four main types of eHealth service were identified: health information on the Internet; custom-made online health information; online support; and telehealth. Public engagement with these services appears to depend on a number of factors: characteristics of users; technological issues; characteristics of eHealth services; social aspects of use; and eHealth services in use. Conclusions: Recommendations for policy makers, developers, users and health professionals, include: targeting efforts towards those underserved by eHealth; improving access; tailoring services to meet the needs of a broader range of users; exploiting opportunities for social computing; and clarifying of the role of health professionals in endorsement, promotion and facilitation.

      Item Type: Article
      Themes: Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science
      Subjects / Themes > R Medicine
      Health and Wellbeing
      Subjects outside of the University Themes
      Schools: Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences > Centre for Nursing, Midwifery & Social Work Research
      Colleges and Schools > College of Health & Social Care
      Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences
      Journal or Publication Title: International Journal of Medical Informatics
      Publisher: Elsevier
      Refereed: Yes
      ISSN: 1386-5056
      Depositing User: NR Hardiker
      Date Deposited: 07 Dec 2010 10:23
      Last Modified: 14 Jul 2014 11:13
      URI: http://usir.salford.ac.uk/id/eprint/12152

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