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Landmarks in tourist wayfinding: a review

Norgate, SH and Ormerod, M 'Landmarks in tourist wayfinding: a review' , ICE Urban Design & Planning . (In Press)

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    Abstract

    Demographic trends project a significant expansion of European urban populations to 2030, leading to expanding cities being marketed as desirable tourist destinations, particularly for short citybreaks. In turn, this renders the promotion of efficient, effective and satisfactory visitor wayfinding experiences as potentially lucrative to regional visitor economies, a point reflected in current U.K. Government Tourism Policy (2011). This paper reviews key outcomes from multidisciplinary research into wayfinding behaviours and acquired spatial knowledge in unfamiliar large scale urban environments, placing emphasis on the importance of landmarks. The rationale is that understanding the relationships between wayfinding and the features of the urban built environment facilitates informed design of potential built interventions. For this purpose, we review those studies involving virtual urban environments, to assess the role of landmarks as aids to navigation. In addition, given the emphasis on visual access to landmarks, we address issues impacting on tourists who are visually impaired. Implications for interventions in urban areas for tourists are considered.

    Item Type: Article
    Uncontrolled Keywords: Environment, landmarks, town and city planning, wayfinding, tourism.
    Themes: Built and Human Environment
    Health and Wellbeing
    Media, Digital Technology and the Creative Economy
    Memory, Text and Place
    Schools: Colleges and Schools > College of Health & Social Care > School of Health Sciences > Centre for Health Sciences Research
    Colleges and Schools > College of Health & Social Care
    Colleges and Schools > College of Science & Technology
    Colleges and Schools > College of Health & Social Care > School of Health Sciences
    Colleges and Schools > College of Science & Technology > School of the Built Environment
    Colleges and Schools > College of Science & Technology > School of the Built Environment > SURFACE Inclusive Design Research Centre
    Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences > Centre for Social Justice Research
    Journal or Publication Title: ICE Urban Design & Planning
    Publisher: Thomas Telford Ltd.
    Refereed: Yes
    ISSN: 1755-0793
    Related URLs:
    Depositing User: SH Norgate
    Date Deposited: 24 Jun 2011 09:44
    Last Modified: 28 Jul 2014 11:45
    URI: http://usir.salford.ac.uk/id/eprint/16514

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