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Landmarks in tourist wayfinding: A review

Norgate, SH and Ormerod, M 'Landmarks in tourist wayfinding: A review' , ICE Urban Design & Planning . (In Press)

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      Abstract

      Demographic trends project a significant expansion of European urban populations to 2030, leading to expanding cities being marketed as desirable tourist destinations, particularly for short citybreaks. In turn, this renders the promotion of efficient, effective and satisfactory visitor wayfinding experiences as potentially lucrative to regional visitor economies, a point reflected in current U.K. Government Tourism Policy (2011). This paper reviews key outcomes from multidisciplinary research into wayfinding behaviours and acquired spatial knowledge in unfamiliar large scale urban environments, placing emphasis on the importance of landmarks. The rationale is that understanding the relationships between wayfinding and the features of the urban built environment facilitates informed design of potential built interventions. For this purpose, we review those studies involving virtual urban environments, to assess the role of landmarks as aids to navigation. In addition, given the emphasis on visual access to landmarks, we address issues impacting on tourists who are visually impaired. Implications for interventions in urban areas for tourists are considered.

      Item Type: Article
      Uncontrolled Keywords: Environment, landmarks, town and city planning, wayfinding, tourism.
      Themes: Built and Human Environment
      Health and Wellbeing
      Media, Digital Technology and the Creative Economy
      Memory, Text and Place
      Schools: Colleges and Schools > College of Health & Social Care > School of Health Sciences > Centre for Health Sciences Research
      Colleges and Schools > College of Health & Social Care
      Colleges and Schools > College of Science & Technology
      Colleges and Schools > College of Health & Social Care > School of Health Sciences
      Colleges and Schools > College of Science & Technology > School of the Built Environment
      Colleges and Schools > College of Science & Technology > School of the Built Environment > SURFACE Inclusive Design Research Centre
      Colleges and Schools > College of Health & Social Care > School of Nursing, Midwifery, Social Work & Social Sciences > Centre for Social Justice Research
      Journal or Publication Title: ICE Urban Design & Planning
      Publisher: Thomas Telford Ltd.
      Refereed: Yes
      ISSN: 1755-0793
      Related URLs:
      Depositing User: SH Norgate
      Date Deposited: 24 Jun 2011 10:09
      Last Modified: 28 Jul 2014 11:44
      URI: http://usir.salford.ac.uk/id/eprint/16517

      Available Versions of this Item

      • Landmarks in tourist wayfinding: A review. (deposited 24 Jun 2011 10:09)[Currently Displayed]

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