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The exploration of relationships between information fulfilment and organisational design

Burke, ME 2009, 'The exploration of relationships between information fulfilment and organisational design' , Journal of Documentation, 65 (4) , pp. 561-577.

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      Purpose: The purpose of this paper is to explore the relationship between information fulfilment and organisational design. Design/ Methodology/Approach: This exploration is undertaken in four ways. First, the early part of the paper places information fulfilment within the literature. Second, there is an attempt to further determine the meaning of Information Fulfilment. Third, the factors that impact on Information Fulfilment are identified within the context of organisational design. Fourth, empirical findings are reported in the form of a European project which investigated the “relationship” between organisational design and information fulfilment. Findings: Information fulfilment is shown to be about the process of taking an intuitive “feel” and delineating a number of aspects which are concerned with what might be called emotion. Fulfilment is also connected with organisational roles and wider environmental issues Originality/ Value: The contribution of this paper to the discipline of information management is that information fulfilment is found to exist and to be an important issue influenced by the design of an organisation

      Item Type: Article
      Uncontrolled Keywords: Customer satisfaction, Information management, Information retrieval, Self esteem
      Themes: Subjects / Themes > Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
      Schools: Colleges and Schools > College of Business & Law > Salford Business School > Centre for Digital Business
      Journal or Publication Title: Journal of Documentation
      Publisher: Emerald Group Publishing Limited
      Refereed: Yes
      ISSN: 00220418
      Depositing User: Institutional Repository
      Date Deposited: 22 Apr 2009 11:10
      Last Modified: 20 Aug 2013 16:56

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