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Cultural issues, organisational hierarchy and information fulfilment: an exploration of relationships

Burke, ME 2007, 'Cultural issues, organisational hierarchy and information fulfilment: an exploration of relationships' , Library Review, 56 (8) , pp. 678-693.

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      Purpose – The purpose of this paper is to present the cultural results of a three year study into the concept of information fulfilment and considers the impact of culture on levels of information fulfilment. Design/methodology/approach – Ethnographic studies were undertaken within higher education institutions in four countries, by examining each organization's shape and comparing it with the level of achievement of information fulfilment. The social and symbolic meanings that underpinned the culture of information in the chosen institutions are presented. The cultural frameworks are analysed and followed by a section of “raw data” from the ethnographic field. Findings – Culture impacted significantly in all the studies, and each study had its own unique character which provided rich insights into the culture, atmosphere and contexts of the fields. Originality/value – The relationships between the cultures and the levels of information fulfilment are reported with a view to helping build knowledge management systems that deliver higher levels of information fulfilment.

      Item Type: Article
      Uncontrolled Keywords: Hierarchy, information retrieval, information searches, knowledge management, organizational culture, organizational structures
      Themes: Subjects / Themes > Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
      Schools: Colleges and Schools > College of Business & Law > Salford Business School > Centre for Digital Business
      Journal or Publication Title: Library Review
      Publisher: Emerald Group Publishing Limited
      Refereed: Yes
      ISSN: 00242535
      Depositing User: Institutional Repository
      Date Deposited: 09 Apr 2009 11:47
      Last Modified: 20 Aug 2013 16:56

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