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On trust: Relationships of trust in interpreter-mediated social work encounters

Tipton, Rebecca 2010, 'On trust: Relationships of trust in interpreter-mediated social work encounters' , in: Text and Context: Essays on Translation and Interpreting in Honour of Ian Mason , St Jerome, Manchester, pp. 188-208.

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    Abstract

    The provision of high quality and culturally sensitive services in interpreter-mediated social work encounters involves complex interaction and negotiation between the service provider and interpreter, the success of which is considered to depend to a large extent on the level of mutual trust invested in the communicative approaches adopted by both agents. The paper explores the socio-cultural norms that underpin the relationships of trust between service providers and interpreters in the social work field which often remain implicit during interaction and which, it is argued, could usefully be negotiated at the 'edges' of the role boundaries of both agents in order to improve the quality of communication. The discussion involves a re-interpretation of the 'server-served' relationship in interpreter-mediated social work encounters and is informed by findings of focus-group work designed to allow social work practitioners to articulate and evaluate their experiences of practice in light of what might be termed a new reality of social work practice. The aim of this research is to promote cross-fertilization between the interpreting and social work professions and research disciplines, and develop theoretical insights that may have applications at the level of both interpreting and social work practice.

    Item Type: Book Section
    Editors: Baker, Mona, Olohan, Maeve and Calzada Perez, Maria
    Themes: Health and Wellbeing
    Schools: Colleges and Schools > College of Arts & Social Sciences > School of Humanities, Languages & Social Sciences > Centre for Translating and Interpreting
    Publisher: St Jerome
    Refereed: Yes
    ISBN: 1-905763-25-5
    Related URLs:
    Depositing User: R Tipton
    Date Deposited: 25 Oct 2011 11:39
    Last Modified: 20 Aug 2013 18:16
    URI: http://usir.salford.ac.uk/id/eprint/18634

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