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A knowledge management implementation framework for the Libyan banking sector

Kridan, AB 2006, A knowledge management implementation framework for the Libyan banking sector , PhD thesis, University of Salford.

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Abstract

The principles of knowledge management (KM) are widely acknowledged and have been developed over the last 50 years, especially in such disciplines as management science, sociology, and construction. Whilst knowledge management (KM) is still an evolving practice, specific emphasis is now taking place on securing leverage through knowledge-context, interpretation, transfer, and reflection. Knowledge-based economies are increasingly reliant upon their intellectual capital (IC) cognisant of: the Information Technology (IT) revolution; expanding information society; the increased importance of knowledge; and the congruence and emergence of innovation through the application of KM practices. However, little work in the remit of KM has been evidenced in the Libyan financial sector the omission of which is the focus of this research. This research uses a case-study approach using an interpretive perspective to develop a knowledge management implementation (KMI) framework for the Libyan banking industry. The framework was developed and tested using three Libyan banks (LBs) and one bank from the United Kingdom (UK). Domain expertise was selected from the financial sector and academia to validate all results and findings. Research findings identified that the body of literature surrounding KM (from a Western perspective), could be applied to the Libyan context with a high degree of congruence. Moreover, the Libyan banking industry has now reached a level of maturity to embrace this framework as part of its core business practices. Several critical KM implementation areas were identified for incorporation (linked to organisational maturity). However, no definitive measurable leverage could be ascertained from this study, the aspect of which would need to form part of a larger study using cross-case analysis and multiple replications.

Item Type: Thesis (PhD)
Contributors: Goulding, J (Supervisor)
Uncontrolled Keywords: Knowledge management, Banking, Libya, Africa, finance
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > H Social Sciences > HG Finance
Subjects / Themes > Z Bibliography. Library Science. Information Resources > ZA Information resources
Subjects outside of the University Themes
Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
Depositing User: Institutional Repository
Date Deposited: 14 Sep 2009 10:15
Last Modified: 19 Feb 2014 09:53
URI: http://usir.salford.ac.uk/id/eprint/2258

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