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Knowledge and knowing in child protection practice: An empirical exploration of the role of knowledge in constructing service user identities at the point of first referral

Luitgaarden, Guido Martinus Johannes van de 2011, Knowledge and knowing in child protection practice: An empirical exploration of the role of knowledge in constructing service user identities at the point of first referral , PhD thesis, Salford : University of Salford.

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    Abstract

    on an in a Professionals who are supposed to deal with child abuse and neglect at the point of first referral are under increasing pressure to adopt analytical styles of judgment and decision making (JDM), often under the guise of Evidence-Based Practice (EBP). Based ethnographic study which drew on Actor-Network Theory (ANT) and was conducted Flemish agency that deals with child abuse issues, this thesis explores the types of knowledge that are used by professionals when they construct service user identities and make decisions. It is demonstrated that evidence-based and correspondence theory approaches at this stage of the child protection process assume factors and signals to be known whereas they are usually not. Furthermore it is shown that facts are made rather than found, and that so-called interactional-contextual knowledge is all-important, and is likely to take precedence over formal, received knowledge. Three parallel processes of child protection work at the point of first referral are theorised: the ongoing collective performance of agency and worker roles, competencies and mandates; the continual attempt to engage those who have a private or professional stake in the child's life which depends on the previous process; and the process of identity construction that depends on the former two processes. Of the types of knowledge that were employed during these three stages, interactional-contextual knowledge of service users' lived experiences and organisational knowledge take a central role. It is argued that conventional norms of professionalism as employed in most other fields, as well as experimentalist evidence-based and other more analytical approaches to judgment and decision making are not well suited for child protection work and social work in general.

    Item Type: Thesis (PhD)
    Additional Information:
    Schools: Colleges and Schools > College of Arts & Social Sciences
    Depositing User: Institutional Repository
    Date Deposited: 03 Oct 2012 14:34
    Last Modified: 18 Feb 2014 14:13
    URI: http://usir.salford.ac.uk/id/eprint/26785

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