Skip to the content

Graphical conveyance of knowledge amongst construction SMEs

Egbu, CO, Lee, CCT, Boyd, D, Xiao, H and Chinyo, E 2005, Graphical conveyance of knowledge amongst construction SMEs , in: CIB W102, Information and Knowledge Management in Global Economy: Challenges and Opportunities for Construction Organisations, 19th-20th May 2005, Lisoa, Portugal.

[img]
Preview
PDF
Download (309kB) | Preview

    Abstract

    Much of construction work is project-based, short-term and task-oriented; promoting a culture of continuous learning is inhibited. Very often, specialist and technical knowledge is not shared laterally, neither between fellow site personnel nor organisations. This is especially so for tacit knowledge, which site managers gain and use in solving their complex day-to-day problems. A research on knowledge management amongst construction SMEs is discussed. This study uses storytelling as a mechanism for unravelling the tacit knowledge of experienced site managers. As stories are told, wider learning is extracted through reflection and debriefing. The intention is to share this learning, first within the participating SMEs and subsequently to the construction industry at large. The research is at the same time exploring different ways in which any knowledge obtained can be shared or transferred. In this regard, this paper concentrates on representing stories or their lessons graphically. The paper reports two cases where two separate lessons from two different site managers were obtained by means of artistic impressions. Through subsequent feedback sessions with these site managers, the researchers were able to establish that the graphics had captured the hitherto tacit knowledge of these site managers. As well as capturing knowledge, the site managers opined that the graphics could be used to transfer information to others.

    Item Type: Conference or Workshop Item (Paper)
    Uncontrolled Keywords: Communication, Graphics, Information, Knowledge Management, Storytelling, Visualisation
    Themes: Subjects / Themes > H Social Sciences > H Social Sciences (General)
    Subjects outside of the University Themes
    Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
    Colleges and Schools > College of Science & Technology > School of the Built Environment > Management in Construction Research Centre (MIC)
    Refereed: No
    Depositing User: MF Mat Yasin
    Date Deposited: 25 Jan 2010 11:32
    Last Modified: 20 Aug 2013 17:03
    URI: http://usir.salford.ac.uk/id/eprint/2840

    Actions (login required)

    Edit record (repository staff only)

    No Altmetrics available

    Downloads per month over past year

    View more statistics