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Explaining contextual factors affecting e-commerce adoption progression in selected SMEs: Evidence from Botswana

Shemi, AP and Procter, CT 2013, 'Explaining contextual factors affecting e-commerce adoption progression in selected SMEs: Evidence from Botswana' , International Journal of Management Practice (IJMP), 6 (1) , pp. 94-109.

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This paper provides an interpretive account of contextual factors that affect the progression of e-commerce in six Small and Medium Enterprises(SMEs) in a developing country context of Botswana. The methodology followed multiple in-depth case studies, using semi-structured face-to-face interviews, website analysis, observation and document analysis. Results show that contextual factors peculiar to each SME provide better explanations on how SMEs progress in e-commerce adoption. At the high level of adoption, managerial innovativeness and the nature of the external e-commerce market has contributed to success in two SMEs, whereas the local business environment in combination with some organisational factors can explain the low-level and non-adoption in the other four SMEs. Future implications indicate that managers need to pay particular detail to the unique and idiosyncratic nature of SMEs in guiding decisions for e-commerce adoption in their firms.

Item Type: Article
Themes: Subjects outside of the University Themes
Schools: Schools > Salford Business School
Schools > Salford Business School > Business and Management Research Centre
Journal or Publication Title: International Journal of Management Practice (IJMP)
Publisher: Inderscience
Refereed: Yes
ISSN: 1477-9064
Related URLs:
Funders: Non funded research
Depositing User: Chris Procter
Date Deposited: 28 Feb 2013 10:14
Last Modified: 08 Nov 2015 23:04

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