Adzroe, EK and Goulding, J
An e-readiness framework for construction materials procurement
, in: Fourth International Postgraduate Research Conference in the Built and Human Environment, April 1st-2nd, 2004, Salford.
The traditional system of construction materials procurement is predominantly a paper-based transaction based on procedural processes. This approach has several limitations, most notably concerning communication difficulties with suppliers, contractors, purchasing departments etc; the nuances of which are exacerbated by transactional delays, delivery time issues, and inadequate communication processes (e.g. product differentiations, semantics etc). These issues therefore need to be addressed, as operating and maintaining an efficient/effective materials procurement system is essential for contractors to remain competitive in today’s environment (Kong et al, 2001). Advances in Information Technology (IT) have had a significant impact on organisations’ core business processes, and numerous companies are now using IT to deliver core business operations. In particular, the proliferations of intranets, extranets, and improved interoperability issues associated with the Internet, have made it possible to take advantage of these technologies (using them as a key driver for information sharing and exchange). Furthermore, managers are now starting to appreciate that understanding IT capability can often help deliver core capability (Feeny and Willcocks, 1998). In this context, this paper introduces an e-readiness framework specifically designed to exploit and maximise the benefits of IT in the materials procurement process, reinforced by the principles of Capability Maturity Models (CMM).
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