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Wayfinding: embedding knowledge in hospital environments

Rooke, CN, Tzortzopoulos, P, Koskela, LJ and Rooke, JA 2009, Wayfinding: embedding knowledge in hospital environments , in: HaCIRIC 2009:Improving Healthcare Infrastructures Through Innovation, April 2-3 2009, Hilton Metropole, Brighton, UK.

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Abstract

The traditional use of signs has failed to overcome the problem of wayfinding in hospitals. As wayfinding problems are clearly linked to healthcare outcomes there is need to find a more integrated approach to solving the problem. In this paper it is shown that it is possible to embed forms of knowledge that make it easier for people to find their way with little need for signs. Evidence from literature and from fieldwork supports this assertion. Methods used for our research included direct observation, analysis of photographs and discussion with members of staff and other users of the setting.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: architecture, wayfinding, artefacts, knowledge ethnomethodology
Themes: Subjects / Themes > T Technology > TH Building construction
Built and Human Environment
Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
Colleges and Schools > College of Science & Technology > School of the Built Environment > Salford Centre for Research & Innovation (SCRI)
Journal or Publication Title: HaCIRIC, Imperial College Business School, London, UK
Refereed: Yes
Depositing User: Users 29196 not found.
Date Deposited: 23 Mar 2010 10:29
Last Modified: 20 Aug 2013 16:05
URI: http://usir.eprints.org/id/eprint/3411

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