Ahaotu, SM and Pathirage, C 2015, Importance of leadership in effective implementation of TQM in the Nigeria construction industry , in: 12th International Postgraduate Research Conference (IPGRC 2015), 10-12 June 2015, Salford Quays.
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Total Quality Management is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. Within the construction industry, architects, quantity surveyors, engineers, contractors and various other specialists all have, in addition to their special technical skills, their own trade or professional customs and practices. These may have an effect on the building process either individually or collectively. TQM is concerned with moving the focus of control from the outside to the inside of individuals, so that everyone is accountable for his/her own performance. The vehicle for achieving excellence in leadership is TQM. Effective leadership starts with the chief executive’s vision and develops into a strategy for deployment. It goes on to embrace all the beliefs and values held, the decisions taken and the plans made by anyone anywhere in the organisation, and the focusing of them into effective, value-adding action. Together, effective leadership and TQM result in a company or organisation culture in which everyone is constantly trying to do the right things, right first time. This paper, practically, possesses the concept of discovering the ways to fix the challenges confronting poor leadership in Nigeria.
|Item Type:||Conference or Workshop Item (Paper)|
|Themes:||Built and Human Environment|
|Schools:||Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments (UPRISE)|
|Publisher:||International Postgraduate Research Conference (IPGRC 2015)|
|Funders:||Non funded research|
|Depositing User:||Chaminda Pathirage|
|Date Deposited:||07 Jul 2015 16:34|
|Last Modified:||29 Oct 2015 01:20|
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