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Measuring customer service: A case study of Dubai International Airport

Gupta, A, Arif, M and Williams, A 'Measuring customer service: A case study of Dubai International Airport' , Journal of Airport Management, 7 (4) , pp. 363-375.

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Item Type: Article
Themes: Built and Human Environment
Schools: Schools
Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Built Environment Sustainability and Transformation (BEST)
Journal or Publication Title: Journal of Airport Management
Publisher: Henry Stewart Publications
Refereed: Yes
ISSN: 1750-1938
Funders: Non funded research
Depositing User: M Arif
Date Deposited: 18 Aug 2015 17:11
Last Modified: 01 Dec 2015 00:05
URI: http://usir.salford.ac.uk/id/eprint/36050

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