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Antecedents of employee engagement: an examination of the banking sector of Nigeria

Egwuonwu, IC Antecedents of employee engagement: an examination of the banking sector of Nigeria , PhD thesis, University of Salford.

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Abstract

The meaning of employee engagement is ambiguous among both academic researchers and practit ioners. The term has been used differently ; either a psycho logical state or a state of mind. This research aims to study employee engagement antecedents wi thin the Nigerian banking industry with a unique con tribution of identifying evolutionary waves in th e development of the concept. Drawing on relevant literature, some basic employee engagement antecedents were selected and analysed using a correlational coefficient as well as thematic content analysis process. While much has been written on the topic, li ttle is known about the engagement of administrative workers in most of the developing countries especially in the banking industry of Nigeria. This research fills this gap. Though a lot of research on the antecedents of employee engagement has been carrie d out with different findings, there is considerable confusion about the meaning of employee engagement. The thesis objectives include: (i) To study selected antecedents of the employee engagement concept within the Nigeria banking sector , (ii) To study an d analyse the overlaps between employee engagement and other work attitude concepts (Job satisfaction, motivation, employee involvement, employee commitment and organi s ation citizen ship behaviour with a view to provide more clarity on the overlaps between the concepts. The study was conducted using a mixed methods sequential design involving quantitative (questionnaires) and qualitative ( i nterview exercise) collection of data. 800 employees were selected as the sample population for the study. Empirical fin dings show a positive correlation between employee engagement and other work attitude concept s (Job satisfaction, motivation, employee involvement, employee commitment and organi s ation citizen behaviour) and define employee engagement as a cultural, multi - faceted concept , that is , a combination of different constructs put together to form a concept. Additionally, this study uncovered few other employee engagement antecedents such as target setting, employee union, economic situat ions ,job security within t he Nigeria banking sector, however, further investigation is recommended to clarify these results and explore the possibility of other variable influences. Finally , the knowledge gained from this thesis will be use d by students who are interested in the to pic of employee engagement , as well as in human resource management reviews , to address issues regarding the employee engagement Keyword: Employee engagement, Commitment, Motivation, organization citizenship behaviour, Job satisfaction, employee involvement.

Item Type: Thesis (PhD)
Schools: Schools > Salford Business School > Business and Management Research Centre
Journal or Publication Title: ANTECEDENTS OF EMPLOYEE ENGAGEMENT: AN EXAMINATION OF THE BANKING SECTOR OF NIGERIA
Funders: Non funded research
Depositing User: IC Egwuonwu
Date Deposited: 17 Jun 2016 10:41
Last Modified: 17 Jun 2016 10:41
URI: http://usir.salford.ac.uk/id/eprint/38531

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