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Communication techniques for improved acceptance and adherence with therapeutic footwear

Van Netten, JJ, Francis, A, Morphet, A, Fortington, LV, Postema, K and Williams, AE 2016, 'Communication techniques for improved acceptance and adherence with therapeutic footwear' , JPO: Journal of Prosthetics and Orthotics , pp. 1-4.

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Abstract

Background and aim: Clients’ acceptance and adherence with orthoses can be influenced by a clinician’s communication skills. In this clinical note, we describe two communication techniques, in the context of therapeutic footwear. Technique: Person-centred communication involves engaging with and listening to the attitudes of the client towards their condition, as well as discussing acceptance and expectations, in a structured consultation. Building a relationship is crucial and requires clients to feel heard and understood. An important influence on the acceptance and adherence is that a client makes a conscious decision to receive their device. This active receipt can be facilitated through shared decision making, wherein clinicians give clear, relevant and meaningful examples, based on clinical evidence, and ensure this is understood. Discussion: Two communication techniques for clinicians providing therapeutic footwear are described. These can be adapted for use with provision of other assistive technologies to improve client acceptance and adherence.

Item Type: Article
Schools: Schools > School of Health Sciences > Centre for Health Sciences Research
Journal or Publication Title: JPO: Journal of Prosthetics and Orthotics
Publisher: Lippincott, Williams & Wilkins
ISSN: 1040-8800
Related URLs:
Funders: Non funded research
Depositing User: Dr Anita E Williams
Date Deposited: 17 Jun 2016 08:12
Last Modified: 09 Dec 2016 01:38
URI: http://usir.salford.ac.uk/id/eprint/39181

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