Amaratunga, RDG and Baldry, D 2002, 'Performance measurement in facilities management and its relationships with management theory and motivation' , Facilities, 20 (10) , pp. 327-336.
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The application of performance measurement procedures can provide major benefits to organisations. The broad performance measurement need for management applies in a facilities management (FM) context when FM is considered as a subset of general management. To this can be added need which is applicable more narrowly to FM. This paper presents a case for the need for and benefits of performance measurement systems in FM environments. It is discussed together with relevant trends in the performance measurement literature which identify key opportunities in this area. It further discusses the increasing trend towards performance measurement in FM organisations and illustrates the different ways in which authors perceive the relationship between FM and performance measurement. Both motivational and organisational variables are considered and an attempt is made to identify relationships between these issues and performance measurement in FM.
|Themes:||Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects outside of the University Themes
|Schools:||Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Built Environment Sustainability and Transformation (BEST)
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments (UPRISE)
|Journal or Publication Title:||Facilities|
|Depositing User:||H Kenna|
|Date Deposited:||11 Sep 2007 14:53|
|Last Modified:||05 Apr 2016 17:30|
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