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Intranets in large construction organisations: exploring advancements, capabilities and barriers

Ingirige, MJB and Sexton, MG 2007, 'Intranets in large construction organisations: exploring advancements, capabilities and barriers' , Journal of Information Technology in Construction (ITCon), 12 , pp. 409-423. (In Press)

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Abstract

The role of Intranets has changed significantly from a passive role of providing company information to its employees to a more dynamic role to share and capture knowledge. A review of the literature on Intranets reveals that some companies leverage them as tools for achieving sustainable competitive advantage. Recent studies done in the construction industry have also indicated that Intranets can have a significant impact on enhancing collaborative working. The paper investigates how Intranets can benefit the performance of large construction companies. The current state of developments in Intranet technologies are explained initially through a case study of a large multinational construction alliance and then, to broaden the understanding, a questionnaire survey of eight large construction firms in the UK is conducted. Intranets were found to have developed significantly in large construction firms. The Intranets experienced ‘static’ content through the provision of documentation templates for purposes of standardising practices throughout business units, organisational functions and various geographic locations, so that it results in achieving short term benefits such as quick setting up of projects, and short term time and cost savings. Only a few organisations indicated that they have incorporated dynamic functionalities, such as tools to capture good practice and provision of information targeting their specific tasks. The majority of the companies reported that their Intranets were not adequately utilised by their site staff and there was a wide variation in the usage between head offices and sites. This research identified various benefits of developing the dynamic content of Intranets and improving its usage across the whole organisation. It recommends appropriate process improvements and culture changes in these companies to enable this major change.

Item Type: Article
Themes: Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Built and Human Environment
Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Disaster Resilience
Journal or Publication Title: Journal of Information Technology in Construction (ITCon)
Publisher: International Council for Research and Innovation in Building and Construction
Refereed: Yes
ISSN: 14006529
Depositing User: H Kenna
Date Deposited: 12 Sep 2007 12:58
Last Modified: 20 Aug 2013 16:47
URI: http://usir.salford.ac.uk/id/eprint/461

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