Use of text messaging to collect real-time feedback from healthcare users about the healthcare environment

Patel, S ORCID: 0000-0002-6058-8382 and Cain, R 2012, Use of text messaging to collect real-time feedback from healthcare users about the healthcare environment , in: Advances in Healthcare through Digital consultations and Three Million Lives: What needs to be done? 3rd Annual IDH Conference, 21 November 2012, Warwick, UK.

[img]
Preview
PDF (Conference paper) - Accepted Version
Download (172kB) | Preview

Abstract

In this paper we propose the use of text messaging as a real-time technological method to collect feedback from healthcare users about the healthcare environment. Healthcare users (whether that is patients, carers, visitors or staff) will be offered the option to use a free text messaging service to give feedback about the cleanliness of the environment and food that is provided within the hospital.

Item Type: Conference or Workshop Item (Paper)
Schools: Schools > School of Health and Society
Funders: Engineering and Physical Sciences Research Council (EPSRC)
Depositing User: S Patel
Date Deposited: 04 Jun 2018 10:35
Last Modified: 04 Jun 2018 15:03
URI: http://usir.salford.ac.uk/id/eprint/47217

Actions (login required)

Edit record (repository staff only) Edit record (repository staff only)

Downloads

Downloads per month over past year