Ayre, S, Brettle, AJ 
ORCID: 0000-0002-4120-1752, Gilroy, D, Knock, D, Pattinson, S, Smith, S and Turner, J
2018,
'Developing a generic tool to routinely measure the impact of health libraries'
, Health Information and Libraries Journal, 35 (3)
, pp. 227-245.
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Abstract
Background – Health libraries contribute to many activities of a healthcare organization.
Impact assessment needs to capture that range of contributions.
Objectives – To develop and pilot a generic impact questionnaire that: 1) could be used
routinely across all English NHS libraries; 2) built on previous impact surveys; and 3) was
reliable and robust.
Methods – This collaborative project involved: 1) literature search 2) analysis of current best
practice and baseline survey of use of current tools and requirements; 3) drafting and piloting
the questionnaire; and 4) analysis of the results, revision and plans for roll-out.
Findings - The framework selected was the International Standard Methods And Procedures For
Assessing The Impact Of Libraries (ISO 16439). The baseline survey (n=136 library managers)
showed that existing tools were not used, and impact assessment was variable. The generic
questionnaire developed used a Critical Incident Technique. Analysis of the findings (n=214
health staff and students), plus comparisons with previous impact studies indicated that the
questionnaire should capture the impact for all types of health libraries.
Conclusions – The collaborative project successfully piloted a generic impact questionnaire that,
subject to further validation, should apply to many types of health library and information
services.
| Item Type: | Article |
|---|---|
| Schools: | Schools > School of Health and Society > Centre for Applied Research in Health, Welfare and Policy |
| Journal or Publication Title: | Health Information and Libraries Journal |
| Publisher: | Wiley |
| ISSN: | 1471-1842 |
| Related URLs: | |
| Depositing User: | USIR Admin |
| Date Deposited: | 10 Jul 2018 07:57 |
| Last Modified: | 19 Feb 2019 14:18 |
| URI: | http://usir.salford.ac.uk/id/eprint/47376 |
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