Developing a generic tool to routinely measure the impact of health libraries

Ayre, S, Brettle, AJ, Gilroy, D, Knock, D, Pattinson, S, Smith, S and Turner, J 2018, 'Developing a generic tool to routinely measure the impact of health libraries' , Health Information and Libraries Journal, 35 (3) , pp. 227-245.

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Abstract

Background – Health libraries contribute to many activities of a healthcare organization. Impact assessment needs to capture that range of contributions.
Objectives – To develop and pilot a generic impact questionnaire that: 1) could be used routinely across all English NHS libraries; 2) built on previous impact surveys; and 3) was reliable and robust.
Methods – This collaborative project involved: 1) literature search 2) analysis of current best practice and baseline survey of use of current tools and requirements; 3) drafting and piloting the questionnaire; and 4) analysis of the results, revision and plans for roll-out.
Findings - The framework selected was the International Standard Methods And Procedures For Assessing The Impact Of Libraries (ISO 16439). The baseline survey (n=136 library managers) showed that existing tools were not used, and impact assessment was variable. The generic questionnaire developed used a Critical Incident Technique. Analysis of the findings (n=214 health staff and students), plus comparisons with previous impact studies indicated that the questionnaire should capture the impact for all types of health libraries.
Conclusions – The collaborative project successfully piloted a generic impact questionnaire that, subject to further validation, should apply to many types of health library and information services.

Item Type: Article
Schools: Schools > School of Health and Society > Centre for Applied Research in Health, Welfare and Policy
Journal or Publication Title: Health Information and Libraries Journal
Publisher: Wiley
ISSN: 1471-1842
Related URLs:
Depositing User: USIR Admin
Date Deposited: 10 Jul 2018 07:57
Last Modified: 17 Oct 2018 21:21
URI: http://usir.salford.ac.uk/id/eprint/47376

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