Siriwardena, ML, Rooke, JA, Koskela, LJ, Kagioglou, M, Mcdermott, P, Sexton, MG and Aouad, G 2008, Procurers, providers and users (PPU): towards a meta-role model for conceptualising product-service in the built environment , in: Building Resilience BEAR 2008, 2008, Kandalama, Sri Lanka.

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Abstract

The product-service paradigm requires a shift in focus for many engineering disciplines, forcing them to change from providing products to providing products and associated services. Such a shift is likely to present several challenges to the built environment due to its inherent organisational fragmentations and through-life discontinuities. This paper presents a preliminary conceptualisation of the product-service paradigm as seen from a built environment perspective. The proposed PPU model represents the meta-roles and the information flows, considered as key to sustaining the product-service concept within the built environment.

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