Amaratunga, RDG and Baldry, D 2002, 'Moving from performance measurement to performance management' , Facilities, 20 (5/6) , pp. 217-223.Full text not available from this repository.
In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.
|Themes:||Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Built and Human Environment
Subjects outside of the University Themes
|Schools:||Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Built Environment Sustainability and Transformation (BEST)
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments (UPRISE)
|Journal or Publication Title:||Facilities|
|Depositing User:||H Kenna|
|Date Deposited:||08 Oct 2007 12:46|
|Last Modified:||05 Apr 2016 17:31|
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