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Moving from performance measurement to performance management

Amaratunga, RDG and Baldry, D 2002, 'Moving from performance measurement to performance management ' , Facilities, 20 (5/6) , pp. 217-223.

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Abstract

In order for a facilities management (FM) organisation to make effective use of the results of performance measurement it must be able to make the transition from measurement to management. It must also be able to anticipate needed changes in the strategic direction of the organisation and have a methodology in place for effecting strategic change. Successful accomplishment of these two tasks represents the foundation of good performance management. This paper explores baselines for moving from performance measurement to performance management and provides a discussion of how the FM performance assessment can be used to manage the FM function effectively.

Item Type: Article
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Built and Human Environment
Subjects outside of the University Themes
Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Disaster Resilience
Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Property and Facilities Management
Journal or Publication Title: Facilities
Publisher: Emerald
Refereed: Yes
ISSN: 0263-2772
Depositing User: H Kenna
Date Deposited: 08 Oct 2007 13:46
Last Modified: 20 Aug 2013 16:49
URI: http://usir.salford.ac.uk/id/eprint/688

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