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On a road to promises that work

Cleary, MW, Rooke, JA and Koskela, LJ 2010, On a road to promises that work , in: 18th Annual Conference of the International Group for Lean Construction, 14-16 July 2010, Haifa, Israel.

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    Abstract

    This research into the applicability of "Promise Based Management" in the UK construction sector examines the business side of construction as to where and how client and customer interact. A research opportunity to attend meetings and conduct interviews with clients and contractors on a major construction project in the North West of England gave first hand access to the various issues involved and enabled the researchers to draw some conclusions as to how promises are both a key to success in a construction project and indeed an enabling factor in how things get done in construction. Our focus is "speech act theory" or the "language action perspective" and its analysis of the way social cohesion is produced. Meetings were attended which were concerned with the planning and implementation of a contract and interviews were conducted with members of the client, main contractor and subcontractor teams. The initial findings point towards the necessary resilience of the sector and how successful project managers deal with the contingencies that arise and even on occasion work them to the advantage of the project and, of course, the company.

    Item Type: Conference or Workshop Item (Paper)
    Uncontrolled Keywords: Ethnography, Language action perspective, Philosophy, Project management, Promise-based management.
    Themes: Subjects / Themes > T Technology > TH Building construction
    Subjects / Themes > T Technology > TS Manufactures > TS155-194 Production management. Operations management
    Built and Human Environment
    Subjects outside of the University Themes
    Schools: Colleges and Schools > College of Science & Technology > School of the Built Environment
    Colleges and Schools > College of Science & Technology > School of the Built Environment > Salford Centre for Research & Innovation (SCRI)
    Journal or Publication Title: Proceedings of the 18th Annual Conference of the International Group for Lean Construction
    Publisher: National Building Research Institute, Technion-Israel Institute of Technology
    Refereed: Yes
    Depositing User: LJ Koskela
    Date Deposited: 18 Aug 2010 09:57
    Last Modified: 20 Aug 2013 17:20
    References: Adamson D.M., Pollington T., (2006). "Change in the Construction Industry, An account of the UK Construction Industry Reform Movement 1993-2003". Routledge, London Austin, J. L. (1961). "Philosophical Papers by the late J.L. Austin." Clarendon Press, Oxford,UK. Azambuja M., Isatto E., Marder T. and Formoso C., (2006). "The importance of commitments management to the integration of make-to-order supply chain in construction industry". IGLC 14, Saniago, Chile. Boden, D. (1999). "Order without Rules. Critical Theory and the Logic of Conversation". Albany, New York, NY. Considerate Constructor Scheme http://www.ccscheme .org.uk/index.php/ccs-ltd/what-is-the-ccs Cleary M., Owen R., Koskela L.J. (2008)."Promise-Based Management as an enabling facor in Lean Construction – towards a clarification", IGLC 16, Manchester. Egan. J. (1998.)"Rethinking Construction, the Report of the Construction Taskforce." London, DTI, Francis D., Hester S.,(2004) "An invitation to Ethnomethodology", SAGE, London Koskela, L. and Kagioglou, M. (2005). "On the Metaphysics of Production." 13th International Conference on Lean Construction. IGLC, Sydney, Australia. Latham, M. (1994.)"Constructing the Team, Final Report of the Government / Industry Review of Procurement and Contractual Arrangements in the UK Construction Industry. " HMSO, London, Macomber, H. and Howell, G.A. (2003). "Linguistic Action: Contributing To The Theory of Lean Construction." 11th International Conference on Lean Construction. IGLC, Blackburg, Virginia, USA. Macomber, H., Howell, G.A. and Reed, D. (2005). "Managing Promises With The Last Planner System: Closing In On Uninterrupted Flow." 13th International Conference on Lean Construction. IGLC, Sydney, Australia. Searle, J. R. (1995). "The Construction of Social Reality." Allen Lane the Penguin Press, London. Senior, B. A. (2007). "Implications Of Action Theories To Lean Construction Applications." 15th International Conference on Lean Construction. IGLC, Michigan, USA. Spinosa, C., Flores, F. and Dreyfus, H.L. (1997). "Disclosing New Worlds: Entrepreneurship, Democratic Action, and the Cultivation of Solidarity." MIT Press, Cambridge, MA: USA. Sull, D. N. and Spinosa, C. (2007). "Promise-Based Management: The Essence of Execution." Harvard Business Review, 85 (4) 76-86. Vrijhoef, R., Koskela, L., and Howell, G. (2001). "Understanding Construction Supply Chains - An Alternative Interpretation." 9th International Conference on Lean Construction. IGLC, SingaporeWinograd, T. and Flores, F. (1986). "Understanding Computers and Cognition." Addison-Wesley, Reading, Massachusetts, USA. Womack, J. P. and D. T. Jones (2003). Lean Thinking: banish waste and create wealth in your corporation. Free Press, New York. Yin, R. K. (1994). Case Study Research, Design and Methods, 2nd ed. Sage Publications, Newbury Park.
    URI: http://usir.salford.ac.uk/id/eprint/9577

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