Amaratunga, RDG and Baldry, D 2000, 'Assessment of facilities management performance in higher education properties' , Facilities, 18 (7/8) , pp. 293-301.Full text not available from this repository.
In the general facilities management literature, it is assumed that there is a causal link between facilities management practices and performance. The role of facilities management in facilitating organisational performance, and thereby in providing competitive advantage, is widely acknowledged. However, the mechanisms of how this happens in higher educational establishments are quite unclear, prompting performance evaluation researchers to question whether performance evaluation in fact does add value, and enhance organisational performance. Assessment of performance of buildings of institutions delivering higher educational services has become a matter of particular interest to governments seeking to increase the effectiveness of educational provision and maximise value for money. This paper presents initial findings of the characteristics of important aspects of a performance evaluation approach related to higher education properties, and discusses the development of a framework based on the balanced scorecard to measure performance relating to higher education establishments.
|Uncontrolled Keywords:||facilities management, higher education, pmeasurement|
|Themes:||Subjects / Themes > L Education > LB Theory and practice of education > LB2300 Higher Education
Subjects / Themes > T Technology > TH Building construction
Built and Human Environment
Subjects outside of the University Themes
|Schools:||Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Built Environment Sustainability and Transformation (BEST)
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments (UPRISE)
|Journal or Publication Title:||Facilities|
|Depositing User:||CI Malalgoda|
|Date Deposited:||27 Sep 2010 15:11|
|Last Modified:||01 Dec 2015 00:04|
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