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Customer related facilities management processes: understanding the needs of the customer

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Amaratunga, RDG, Haigh, RP and Baldry, D 2004, Customer related facilities management processes: understanding the needs of the customer , in: CIB W070 Facilities Management and Maintenance Symposium.

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    Item Type: Conference or Workshop Item (Paper)
    Schools: Colleges and Schools > College of Science & Technology
    Colleges and Schools > College of Science & Technology > School of the Built Environment
    Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Disaster Resilience
    Colleges and Schools > College of Science & Technology > School of the Built Environment > Centre for Property and Facilities Management
    Refereed: Yes
    Depositing User: CI Malalgoda
    Date Deposited: 01 Oct 2010 16:51
    Last Modified: 09 Nov 2011 16:19
    URI: http://usir.salford.ac.uk/id/eprint/9967

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