Improving the business process of reactive maintenance projects

Ali, KN, Sun, M, Petley, G and Barrett, PS 2002, 'Improving the business process of reactive maintenance projects' , Facilities, 20 (7/8) , pp. 251-261.

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This paper examines the business process of reactive maintenance projects and proposes an improvement through information technology. Among the major problems that have been revealed from the process analysis are getting the right problem for the right contractor, double handling of data entry and transferring information. These are due to lack of knowledge sharing and poor communication between different parties. Based on these problems, several requirements are laid out and they are used as a basis to develop a prototype system named MoPMIT (More Productive Minor Construction through IT). The main aim of the system is to explore the use of Web-based technology to improve the managing of reactive maintenance projects. The system architecture and functional requirement of the MoPMIT system are well explained in this paper.

Item Type: Article
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Built and Human Environment
Subjects outside of the University Themes
Schools: Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title: Facilities
Publisher: Emerald
Refereed: Yes
ISSN: 02632772
Related URLs:
Depositing User: MDJ Davies
Date Deposited: 08 Nov 2007 16:05
Last Modified: 27 Aug 2021 22:07

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