Change management and relocation: a moving experience

Finch, E 2011, Change management and relocation: a moving experience , in: 2º.Simpósio Brasileiro de Qualidade do Projeto no Ambiente Construído, 3-4 November 2011, Rio de Janeiro.

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Organisational change brings with it a need for facilities changes. Merging, splitting, downsizing, upsizing, adaptations, are all physical manifestations of the need for change. Along with these changes are innumerable human and organizational changes that are often unintended and poorly understood. The purpose of this paper is to explore what the wider literature has to say about these secondary effects. Specifically, we consider the displacement and fracturing of established modes of operation embedded in previously occupied buildings and the formation of new modes of operation. The paper considers the application of ‘griefwork’ initially proposed by Kubler-Ross in the 1950s. Such an approach provides a means to understand physical change. Furthermore, in the following analysis we consider research currently being undertaken at MediacityUK to trace the transition experiences of those impacted by a major facility change across a split-site. The research findings will provide insights concerning architectural and facilities management interventions that can significantly reduce the human and organizational cost of change, which though difficult to measure, have a profound effect on the sustainability of an organization.

Item Type: Conference or Workshop Item (Keynote)
Themes: Built and Human Environment
Health and Wellbeing
Media, Digital Technology and the Creative Economy
Memory, Text and Place
Schools: Schools > School of the Built Environment
Journal or Publication Title: Anais do 2º.Simpósio Brasileiro de Qualidade do Projeto no Ambiente Construído
Refereed: Yes
Funders: Leadership Foundation for Higher Education (LFHE)
Depositing User: EF Finch
Date Deposited: 05 Oct 2011 11:02
Last Modified: 16 Feb 2022 12:33

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