Towards electronic transfer of prescriptions (ETP) in the United Kingdom National Health Service - stakeholder evaluation of ETP solutions

Chadwick, D, Whatley, JE and Sobreperez, P 2003, Towards electronic transfer of prescriptions (ETP) in the United Kingdom National Health Service - stakeholder evaluation of ETP solutions , in: 3rd International Conference on the Management of Healthcare and Medical Technology, September 2003, Warwick.

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The UK government has stated as part of its national plan of reform for the NHS that a system for the Electronic Transfer of Prescriptions (ETP) will be operational by 2004. Various systems for ETP have been developed and these are briefly outlined in the first part of this paper. We then review ways in which these systems can be qualitatively evaluated, and finally present the results from one such evaluation. Many methods exist for obtaining qualitative evaluative material. However, one must ensure the choice of evaluation mechanism will satisfy both the goals of the research and the resources available. The goal of the current evaluation sessions was to obtain stakeholder attitudes towards the various ETP systems presented and ETP in general. Our evaluation process consisted of seminar and focus group sessions combining education with evaluation. The reasons for the choice of focus groups over other evaluation mechanisms are detailed within the paper. We present an analysis of the substantive issues contained within the data. This analysis and interpretation process took place using the methodological approach of analytic induction. This resulted in the development of twenty-three hypotheses about stakeholders' views towards the various ETP systems and the transition from paper practices to ETP. Whilst the hypotheses make valuable reading for those concerned with the choice of ETP system and the transition process, they also have wider implications for the transition of any institutionalised paper based system to an electronic system.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Information technology, IT, ETP, prescriptions, NHS, medical technology
Themes: Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science
Subjects / Themes > R Medicine > RM Therapeutics. Pharmacology
Subjects / Themes > R Medicine > RA Public aspects of medicine > RA0001 Medicine and the state
Health and Wellbeing
Subjects outside of the University Themes
Schools: Schools > Salford Business School > Salford Business School Research Centre
Refereed: Yes
Depositing User: Dr Polly Sobreperez
Date Deposited: 16 Sep 2009 16:00
Last Modified: 29 Oct 2015 00:49

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