Counterproductive behaviour at work: An investigation into reduction strategies

Chang, K ORCID: and Smithkrai, C 2010, 'Counterproductive behaviour at work: An investigation into reduction strategies' , The International Journal of Human Resource Management, 21 (8) , pp. 1272-1288.

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The present study examined the interrelation of personality characteristics,organizational justice, organizational citizenship behaviour (OCB), and counterproductive work behaviour (CWB). An anonymous questionnaire survey was conducted, with 1662 participants representing a wide variety of jobs across heterogeneous organizations in Thailand. Statistical analysis indicated that CWB can be predicted by the following personality characteristics; conscientiousness,agreeableness, self-esteem, extraversion, neuroticism and openness to experience. Moderation analysis discovered that the association between personality characteristics and CWB is moderated by three factors; distributive justice, interactional justice and OCB. Structural Equation Modelling was adopted in order to examine the efficacy of the identified moderators, and revealed that interactional justice has the strongest moderating effect, followed by distributive justice and finally OCB. Implications of the findings to organizational management and personnel practitioners are discussed accordingly, including; that the occurrence of CWB could be reduced through the implementation of organizational justice enhancement policies; and that the prevalence of OCB atmosphere at work could also help alleviate the impact of personality characteristics on CWB.

Item Type: Article
Themes: Built and Human Environment
Schools: Schools > Salford Business School
Journal or Publication Title: The International Journal of Human Resource Management
Publisher: Taylor & Francis
Refereed: Yes
ISSN: 0958-5192
Related URLs:
Funders: Non funded research
Depositing User: Professor Kirk Chang
Date Deposited: 15 Apr 2013 11:17
Last Modified: 16 Feb 2022 14:51

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