Performance measurement and management in construction : a conceptual framework

Sonson, SJ, Kulatunga, U and Pathirage, C 2017, Performance measurement and management in construction : a conceptual framework , in: 13th International Postgraduate Research Conference (IPGRC), 14-15 September 2017, University of Salford, UK.

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The dynamic and competitive business environment has motivated and compelled construction firms to implement contemporary performance measurement and management (PMM) systems and frameworks to generate more comprehensive information on their performance. The aim of this research is to develop a conceptual framework to better measure and evaluate the performance of construction firms. The methodology of this research is based on a comprehensive literature review of PMM in general, and in construction. This research discusses performance measurement concepts, key PMM frameworks in general use and in construction, and also presents the salient components of the proposed conceptual framework. The research findings reveals the relevance of PMM to the construction industry and show seven generic perspectives that can cover all facets of construction firms’ performance. The critical success factors and related key performance measures that reflect the circumstances of construction firms and the industry were also identified for the framework. This research contributes to the body of knowledge in the area of PMM by proposing a conceptual framework, and developing an understanding of the need for PMM in construction. This research is part of ongoing research study being undertaken in Saint Lucia on PMM in construction.

Item Type: Conference or Workshop Item (Paper)
Schools: Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title: 13th IPGRC 2017 Full Conference Proceedings
Publisher: University of Salford
Depositing User: Hajer Faek Al-Dahash
Date Deposited: 02 Oct 2017 09:01
Last Modified: 28 Aug 2021 00:37

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