Performance measurement in facilities management and its relationships with management theory and motivation

Amaratunga, RDG and Baldry, D 2002, 'Performance measurement in facilities management and its relationships with management theory and motivation' , Facilities, 20 (10) , pp. 327-336.

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Abstract

The application of performance measurement procedures can provide major benefits to organisations. The broad performance measurement need for management applies in a facilities management (FM) context when FM is considered as a subset of general management. To this can be added need which is applicable more narrowly to FM. This paper presents a case for the need for and benefits of performance measurement systems in FM environments. It is discussed together with relevant trends in the performance measurement literature which identify key opportunities in this area. It further discusses the increasing trend towards performance measurement in FM organisations and illustrates the different ways in which authors perceive the relationship between FM and performance measurement. Both motivational and organisational variables are considered and an attempt is made to identify relationships between these issues and performance measurement in FM.

Item Type:	Article
Themes:	Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management Subjects outside of the University Themes
Schools:	Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title:	Facilities
Publisher:	Emerald
Refereed:	Yes
ISSN:	0263-2772
Related URLs:	Publication
Depositing User:	H Kenna
Date Deposited:	11 Sep 2007 14:53
Last Modified:	24 Jan 2018 19:41
URI:	http://usir.salford.ac.uk/id/eprint/443

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