Stonehouse, DP 2014, 'Communication and the support worker' , British Journal of Healthcare Assistants, 8 (8) , pp. 394-397.
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Abstract
This article examines the important role that good communication plays in enabling the support worker to deliver quality care.
Communication will be defined, as well as examining the different forms and components that make up communication. Potential barriers will be highlighted, together with advice on how these
may be overcome.
Support workers are closest to patient care, spending more face-to-face time with patients and their families/carers. It is vital therefore that support workers communicate in a patient-centred way, taking into account the patient’s preferences and needs, while maintaining respect and dignity.
Item Type: | Article |
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Schools: | Schools > School of Health and Society |
Journal or Publication Title: | British Journal of Healthcare Assistants |
Publisher: | Mark Allen Group |
ISSN: | 1753-1586 |
Related URLs: | |
Depositing User: | DP Stonehouse |
Date Deposited: | 06 Apr 2018 11:23 |
Last Modified: | 15 Feb 2022 23:06 |
URI: | http://usir.salford.ac.uk/id/eprint/46585 |
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