A strategic approach to the implementation and adoption of an e-government system for the ministry of education in Kuwait

Hamadi, F 2018, A strategic approach to the implementation and adoption of an e-government system for the ministry of education in Kuwait , PhD thesis, University of Salford.

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Abstract

E-government has recently fallen under the spotlight, having become a focus of government efforts in several countries around the world. The successful implementation of e-government is beset by many challenges such as social, political and technological considerations. All of these need to be given due care and attention for e-government to be successfully developed. Furthermore, in terms of adoption and uptake, e-government services still have some way to go, before it can be generally accepted in the public domain as a tool for accessing online services; this is clear given this technology is still in its embryonic stages.

In addition, most of the previous studies have sought to understand the issues pertaining to implementation and adoption, however these studies have examined each factor in isolation respectively. And a small amount of research studies has focused on the factors which can impact e-government implementation and adoption using well-founded theoretical models or structures.

In order to discuss and consider this technology, this thesis will present a conceptual framework based on two models, namely the Unified Theory of Acceptance and Use of Technology (UTAUT) (adoption) and Institutional Theory (implementation) models respectively. A great deal of modern processing and analysis techniques have been used to determine the key factors that affect the implementation and acceptance of e-government services (G2E) in the MoE. The research aims will be achieved using a multi-method approach which consists of qualitative (interviews) and quantitative (survey) methods to investigate practices and experiences of adopting and implementing e-government systems in Kuwait’s MoE.

This thesis concludes with a summary of the contribution made by this work, its limitations and guidelines for future research. For the above discussion, the research presents a conceptual model from two models, Unified Theory of Acceptance and Use of Technology (UTAUT) model (adoption) and Institutional Theory (implementation). A great deal of modern processing and analysis techniques used to determine the key factors that affect the implementation and acceptance of e-government services (G2E) in the ministry of education. To achieve the research aims a multi-method was adopted, qualitative (interviews) and quantitative (survey) methods to investigate practices and experiences of adopting and implementing e-government systems in the ministry of education in Kuwait.

Item Type: Thesis (PhD)
Contributors: Kulatunga, U (Supervisor) and Ahmed, V (Supervisor)
Schools: Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Funders: Ministry of Education, Kuwait
Depositing User: F Hamadi
Date Deposited: 21 Sep 2018 14:50
Last Modified: 21 Sep 2018 14:50
URI: http://usir.salford.ac.uk/id/eprint/47307

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