Exploring consumer mobile payment adoption in the bottom‐of‐the‐pyramid context : a qualitative study

Hasan, R, Liu, Y, Kitchen, PJ ORCID: https://orcid.org/0000-0002-3128-9527 and Rahman, M 2019, 'Exploring consumer mobile payment adoption in the bottom‐of‐the‐pyramid context : a qualitative study' , Strategic Change, 28 (5) , pp. 345-353.

Full text not available from this repository. (Request a copy)

Abstract

This article investigates the factors influencing mobile payment in China's bottom‐of‐the‐pyramid (BOP) market via in‐depth interviews with mobile payment users in several geographic regions in China. This article investigates factors influencing mobile payment adoption in the BOP context. The results show that product bundling, after‐sale services, interference from other institutions, perceived corporate integrity, and monopoly and information opaqueness can influence mobile payment adoption in the BOP context. The findings will help practitioners understand and improve mobile payment adoption in the BOP context.

Item Type: Article
Additional Information: ** From Crossref via Jisc Publications Router **Journal IDs: pissn 1086-1718; eissn 1099-1697 **History: published_online 06-09-2019
Schools: Schools > Salford Business School
Journal or Publication Title: Strategic Change
Publisher: Wiley
ISSN: 1099-1697
Related URLs:
SWORD Depositor: Publications Router
Depositing User: Publications Router
Date Deposited: 09 Dec 2019 15:48
Last Modified: 09 Dec 2019 15:48
URI: http://usir.salford.ac.uk/id/eprint/52399

Actions (login required)

Edit record (repository staff only) Edit record (repository staff only)