Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme

Leigh, JA ORCID: https://orcid.org/0000-0002-6579-1259, Lawson, D, Griffin, S and Yates Bolton, N 2019, 'Promoting the consumer voice : the role of Healthwatch Salford's Enter and View programme' , NURSING AND RESIDENTIAL CARE, 21 (11) , pp. 621-624.

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Abstract

The daily business of running a care home means that, outside of regulatory inspections, assessing and improving the user experience can often be forgotten. Healthwatch Salford discuss their process of gaining constructive feedback using their innovative Enter and View programme

Item Type: Article
Schools: Schools > School of Health and Society > Centre for Applied Research in Health, Welfare and Policy
Journal or Publication Title: NURSING AND RESIDENTIAL CARE
Publisher: Mark Allen Group
ISSN: 1465-9301
Related URLs:
Depositing User: Professor JA Leigh
Date Deposited: 06 Nov 2019 13:27
Last Modified: 11 Dec 2019 15:15
URI: http://usir.salford.ac.uk/id/eprint/52948

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