A case for using both direct and indirect benchmarking to compare university performance metrics

Harris, WE, Langan, AM, Barrett, NFS, Jack, K, Wibberley, C and Hamshire, C 2018, 'A case for using both direct and indirect benchmarking to compare university performance metrics' , Studies in Higher Education, 44 (12) , pp. 2281-2292.

Full text not available from this repository. (Request a copy)

Abstract

Benchmarking is used in higher education as a means to improve and compare performance. Comparative metric benchmarks may take two forms, based on direct standardization (DS) or indirect standardization (IS). DS can be used to measure variation in performance between institutions, controlling for intrinsic differences at each institution (e.g. controlling for differences in student typologies). IS can be used to measure variation in performance between institutions, compared to average performance overall. Typically, IS has been used to moderate educational output metrics, such as student qualification and satisfaction. We contrast the two approaches with an example dataset for three years of nursing student completion rates from nine institutions. Profiles of benchmarks and actual performance indicated that both approaches provide valuable and different perspectives to comparisons of institutional performance. We discuss the potential merits to stakeholders of each approach and conclude that decision-making can be best informed using both benchmark methods.

Item Type: Article
Additional Information: ** From Crossref via Jisc Publications Router **Journal IDs: pissn 0307-5079; eissn 1470-174X **History: published 02-12-2019; issued 17-07-2018; published_online 17-07-2018
Uncontrolled Keywords: Education
Schools: Schools > No Research Centre
Journal or Publication Title: Studies in Higher Education
Publisher: Routledge
ISSN: 0307-5079
Related URLs:
Funders: Health Education England
SWORD Depositor: Publications Router
Depositing User: Publications Router
Date Deposited: 16 Dec 2019 09:07
Last Modified: 16 Dec 2019 09:07
URI: http://usir.salford.ac.uk/id/eprint/56041

Actions (login required)

Edit record (repository staff only) Edit record (repository staff only)