Poor star ratings will have demoralising effects on staff AND patients

Rowland, A ORCID: https://orcid.org/0000-0001-9564-0032 2003, 'Poor star ratings will have demoralising effects on staff AND patients' , British Medical Journal (BMJ) (327) , p. 119.

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Abstract

Response to Kmietowicz, Z (2003) "Hospital ratings rise, but ambulance ratings fall"

Item Type: Article
Schools: Schools > School of Health and Society > Centre for Applied Research in Health, Welfare and Policy
Journal or Publication Title: British Medical Journal (BMJ)
Publisher: BMJ Publishing Group
ISSN: 0959-8138
Related URLs:
Depositing User: Professor Andrew Rowland
Date Deposited: 06 Jan 2020 09:21
Last Modified: 17 Jan 2020 16:48
URI: http://usir.salford.ac.uk/id/eprint/56139

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