Benchmarking initiatives in the construction industry: lessons learned and improvement opportunities.

Costa, DB, Formoso, CT, Kagioglou, M, Alarcón, LF and Caldas, CH 2006, 'Benchmarking initiatives in the construction industry: lessons learned and improvement opportunities.' , Journal of Management in Engineering, 22 (4) , pp. 158-167.

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Benchmarking is a systematic process of measuring and comparing an organization's performance against that of other similar organizations in key business activities. The lessons learned from other companies can be used to establish improvement targets and to promote changes in the organization. The benchmarking process can create a fertile ground for ideas, but only in a receptive environment; companies that share good practices and compare their performance against others benefit most. Recently, industry groups in several different countries have initiated benchmarking programs focused mainly on construction performance measures. This paper describes the scope of these initiatives and discusses the lessons learned and improvement opportunities that were identified in their design and implementation. This investigation is focused on four initiatives, carried out in Brazil, Chile, the United Kingdom, and the United States. This paper concludes by recommending some further directions on this research topic.

Item Type: Article
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Built and Human Environment
Subjects outside of the University Themes
Schools: Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title: Journal of Management in Engineering
Publisher: American Society of Civil Engineers
Refereed: Yes
ISSN: 0742-597X
Depositing User: H Kenna
Date Deposited: 04 Oct 2007 10:09
Last Modified: 27 Aug 2021 22:01

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