Factors affecting the use of smart mobile examination platforms by universities’ postgraduate students during the COVID 19 pandemic : an empirical study

Alshurideh, MT ORCID: https://orcid.org/0000-0002-7336-381X, Kurdi, BA, AlHamad, AQ, Salloum, SAS ORCID: https://orcid.org/0000-0002-6073-3981, Alkurdi, S, Dehghan, A, Abuhashesh, M ORCID: https://orcid.org/0000-0001-7460-450X and Masa’deh, R ORCID: https://orcid.org/0000-0002-9070-3732 2021, 'Factors affecting the use of smart mobile examination platforms by universities’ postgraduate students during the COVID 19 pandemic : an empirical study' , Informatics, 8 (2) , e32.

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Recent years have seen an increasingly widespread use of online learning technologies. This has prompted universities to make huge investments in technology to augment their position in the face of extensive competition and to enhance their students’ learning experience and efficiency. Numerous studies have been carried out regarding the use of online and mobile phone learning platforms. However, there are very few studies focusing on how university students will accept and adopt smartphones as a new platform for taking examinations. Many reasons, but most recently and importantly the COVID-19 pandemic, have prompted educational institutions to move toward using both online and mobile learning techniques. This study is a pioneer in examining the intention to use mobile exam platforms and the prerequisites of such intention. The purpose of this study is to expand the Technology Acceptance Model (TAM) by including four additional constructs: namely, content quality, service quality, information quality, and system quality. A self-survey method was prepared and carried out to obtain the necessary basic data. In total, 566 students from universities in the United Arab Emirates took part in this survey. Smart PLS was used to test the study constructs and the structural model. Results showed that all study hypotheses are supported and confirmed the effect of the TAM extension factors within the UAE higher education setting. These outcomes suggest that the policymakers and education developers should consider mobile exam platforms as a new assessment platform and a possible technological solution, especially when considering the distance learning concept. It is good to bear in mind that this study is initial and designed to explore using smartphones as a new platform for student examinations. Furthermore, mixed-method research is needed to check the effectiveness and the suitability of using the examination platforms, especially for postgraduate higher educational levels.

Item Type: Article
Contributors: Capece, G (Editor) and Di Costa, F (Editor)
Additional Information: ** From MDPI via Jisc Publications Router ** Licence for this article: https://creativecommons.org/licenses/by/4.0/ **Journal IDs: eissn 2227-9709 **History: published 30-04-2021; accepted 29-04-2021
Schools: Schools > School of Computing, Science and Engineering
Journal or Publication Title: Informatics
Publisher: MDPI
ISSN: 2227-9709
Related URLs:
SWORD Depositor: Publications Router
Depositing User: Publications Router
Date Deposited: 04 May 2021 13:46
Last Modified: 16 Feb 2022 07:07
URI: http://usir.salford.ac.uk/id/eprint/60158

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