Generic & specific IT training: a process protocol model for construction

Goulding, JS and Alshawi, M 2002, 'Generic & specific IT training: a process protocol model for construction' , Construction Management and Economics, 20 (6) , pp. 493-505.

Full text not available from this repository.


This paper considers the generic processes involved in structuring an information technology (IT) training strategy to meet a construction organization's business strategy. It identifies and discusses how generic and specific IT training needs can be affected by the availability and priority of resources, type of organizational infrastructure, degree of management commitment, and prevailing level of culture. It goes on to discuss the principles of the capability maturity model (CMM), developed at Carnegie Mellon University, and the concepts of the process protocol (PP), developed by Salford University. It builds upon these approaches to analyse the key sequential stages and links needed to satisfy (or close) the 'performance gap' between the business strategy and the IT training strategy. An IT training model is presented the remit of which can help managers assess the impact of IT training on their organization's business strategy.

Item Type: Article
Themes: Subjects / Themes > H Social Sciences > HD Industries. Land use. Labor > HD0028 - 0070 Management. Industrial Management
Subjects / Themes > T Technology > TA Engineering (General). Civil engineering (General)
Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science > QA076 Computer software
Built and Human Environment
Subjects outside of the University Themes
Schools: Schools > School of the Built Environment
Schools > School of the Built Environment > Centre for Urban Processes, Resilient Infrastructures & Sustainable Environments
Journal or Publication Title: Construction Management and Economics
Publisher: Routledge Taylor Francis
Refereed: Yes
ISSN: 1466-433X
Depositing User: H Kenna
Date Deposited: 20 Sep 2007 12:45
Last Modified: 27 Aug 2021 22:02

Actions (login required)

Edit record (repository staff only) Edit record (repository staff only)