Contextualising the use of Human Resource Information Systems : an interpretive case study of the Jordanian mobile telecommunication industry

Ababneh, HT 2012, Contextualising the use of Human Resource Information Systems : an interpretive case study of the Jordanian mobile telecommunication industry , PhD thesis, University of Salford.

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Abstract

This research aims to explore the contextual settings surrounding the use of Human Resource Information Systems (HRIS) in Jordanian Mobile Telecommunication Companies. The main intent is to analyse the supporting and hindering factors affecting the present and future use of HRIS in the participating Jordanian companies. An interpretive case research method, based on in-depth interviews with representatives of the different levels of organisational hierarchy, was conducted to enhance understanding of HRIS in the context of Jordan. It was found that HRIS is influenced by a range of contextual factors which need to be evaluated while considering the HRIS use. Despite the evidence obtained that HRIS has been contributing significantly to the achievement of people management objectives, there are some shortcomings inhibiting HRIS as a supportive platform enabling work and the development of management, HR professionals and line employees. To address the shortcomings identified; a new paradigm, Human Capital Information System (HCIS), is offered to facilitate thinking about the functionality to be developed in significant further evolution of HRIS. The framework developed also aims to help practitioners in acquiring a clearer insight into the future directions and opportunities for HRIS development in supporting and improving existing HR practice and sustainability of the company's competitive advantage. Further research is needed to examine the proposed framework and to validate it by applying it in different contexts. This study contributes to the body of knowledge of HRIS by researching the use of HRIS in the context of Arab countries, particularly in Jordan, while mainstream research has focused on the developed world. The study has adopted an interpretive stance to gain in-depth understanding of cultural and other contextual factors affecting the use of HRIS, which extends the typical positivistic approach followed by the previous research.

Item Type: Thesis (PhD)
Contributors: Avramenko, A (Supervisor)
Schools: Schools > Salford Business School
Funders: Al-al Bayt University
Depositing User: Institutional Repository
Date Deposited: 29 Jul 2021 10:33
Last Modified: 27 Aug 2021 21:56
URI: http://usir.salford.ac.uk/id/eprint/61345

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