Environmental management and corporate social responsibility in corporate organisations - an integrated management system and balanced scorecard framework for corporate sustainability

Lau, WK 2012, Environmental management and corporate social responsibility in corporate organisations - an integrated management system and balanced scorecard framework for corporate sustainability , PhD thesis, University of Salford.

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Abstract

This research investigated environmental management and corporate social responsibility practices to identify the implementation and operational problems that organisations face in setting up and operating their systems. The aim was to develop an integrated management system so that corporate organisations can link separate environmental management and corporate responsibility frameworks under one management administration. The study reviewed a range of research literature related to key areas that form the core foundation of the research. These were environmental management, corporate social responsibility, and corporate strategy for competitive advantage. A set of criteria was developed and adopted for searching, selecting and reviewing the research literature related to these areas. The methodology developed in the thesis rest on extensive review of the research and business research papers and from undertaking analysis of over 266 Financial Times Top 500 CSR and Environment Reports supplemented by a 85 questionnaires and 12 case studies of companies in Greater Manchester, UK. A set of appraisal criteria were developed for analysing and evaluating the company's reports and web-based information. Further to this, a method was developed by which to transfer qualitative information collated from content analysis of the company reports into numeric data for extracting principal factors using the SPSS advanced statistical procedure. The thesis then develops an integrated management approach by which organisations can improve sustainability in corporate social responsibility terms based on informed commitment from top levels. The thesis analyses the balance scorecards of Kaplan and Norton (1996) and Figge, Hahn et al. (2001) and presents an alternative model to promote corporate sustainability under an integrated management framework. The thesis integrate Kaplan and Norton's' Learning and Growth perspectives into each of five new perspectives as we argue that each are separate areas of strategy and operations and each must learn and grow with corporate commitment at its foundation. The model developed essentially provides an effective means by which corporate enterprise can integrate their management systems across a wider set of organisational functions.

Item Type: Thesis (PhD)
Contributors: Douglas, CH (Supervisor)
Schools: Schools > School of Environment and Life Sciences
Depositing User: Institutional Repository
Date Deposited: 13 Aug 2021 12:55
Last Modified: 27 Aug 2021 21:57
URI: http://usir.salford.ac.uk/id/eprint/61522

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