Zighan, S 
ORCID: https://orcid.org/0000-0002-5624-9118, Abualqumboz, M ORCID: https://orcid.org/0000-0002-1681-2930, Dwaikat, N and Alkalha, Z ORCID: https://orcid.org/0000-0001-8321-3252
2021,
'The role of entrepreneurial orientation in developing SMEs resilience capabilities throughout COVID-19'
, The International Journal of Entrepreneurship and Innovation, 23 (4)
, pp. 227-239.
Access Information: This is an Author Accepted Manuscript of an article published in The International Journal of Entrepreneurship and Innovation.
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Abstract
Through the lens of entrepreneurial orientation, this study investigates operational practices that (small and medium-sized enterprises) have either adopted or improvised to support small and medium-sized enterprises’ resilience in the face of coronavirus disease 2019. Qualitative data were collected through 43 semi-structured interviews with entrepreneurial resource providers, owners and managers of several small and medium-sized enterprises across different industrial sectors in Jordan. The study contributes to the further understanding of small and medium-sized enterprises’ resilience by conceptually advocating a five-pillars practitioner-grounded framework of small and medium-sized enterprises’ resilience capability (efficiency-based capability, adaptive-capability, collaborative-capability, change-capability and learning-capability). Entrepreneurial orientation has been found to transition and mobilise small and medium-sized enterprises’ resilience to survive major disruptions and threats. Entrepreneurial orientation, in this study, grounded on risk-taking, innovation and proactivity, facilitates developing new capabilities that shield the firm against different threats. Practically, the study suggests several recommendations for small and medium-sized enterprises to meet the challenges of coronavirus disease 2019 and similar future major shocks. Notably, the study suggests that small and medium-sized enterprises should balance short-term operational actions with long-term strategic thinking to build a resilience capability pool.
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