Ford, NJ 2006, 'The development and evaluation of an Information Technology Support System for inter-organisational collaboration in HRD' , Journal of European Industrial Training, 30 (7) , pp. 569-588.
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Purpose – The purpose of this article is to evaluate the diffusion of and user response to an information technology support system (ITSS) which was designed to facilitate inter-organisational coordination and collaboration in the professional development of officers employed by local authorities (LAs). Design/methodology/approach – An action research strategy was adopted reflecting the tightly coupled nature of the design and evaluation of a training coordination model. The evaluation comprised a preliminary questionnaire survey and analysis of focus group discussions. Findings – The ITSS was regarded as having the potential to fulfil key training coordination functions; nevertheless, there was a low usage of it within its first eight months of operation. There was no evidence of overt organisational or cultural barriers but there was a failure to appreciate the usefulness and benefits of the collaborative tools provided by the ITSS. Research limitations/implications – ITSSs have the capability to facilitate coordination and collaborative workplace learning for professional officers across local government boundaries but factors influencing organisational support may need further investigation. Practical implications – Similar projects should incorporate initiatives to inform users and managers of the benefits of full engagement with the ITSS. Originality/value – Web-based systems, such as the one developed for this project, present a real opportunity for employers to work collaboratively to address specific professional development needs through sharing knowledge and resources
Item Type: | Article |
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Themes: | Subjects / Themes > L Education > LB Theory and practice of education Subjects / Themes > Q Science > QA Mathematics > QA075 Electronic computers. Computer science > QA076 Computer software Subjects outside of the University Themes |
Schools: | Schools > School of the Built Environment Schools > School of Environment and Life Sciences > Ecosystems and Environment Research Centre |
Journal or Publication Title: | Journal of European Industrial Training |
Publisher: | Emerald |
Refereed: | Yes |
ISSN: | 03090590 |
Depositing User: | H Kenna |
Date Deposited: | 05 Oct 2007 08:50 |
Last Modified: | 27 Aug 2021 22:02 |
URI: | http://usir.salford.ac.uk/id/eprint/631 |
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