Social media and empowerment in hospitality and tourism decision-making : a study among UK Muslim women

Khan, IM, Sahadev, S, Rashid, T ORCID: https://orcid.org/0000-0002-3920-7434 and Banerjee, S 2022, 'Social media and empowerment in hospitality and tourism decision-making : a study among UK Muslim women' , International Journal of Hospitality Management, 101 , p. 103125.

[img] PDF - Accepted Version
Restricted to Repository staff only until 9 June 2023.
Available under License Creative Commons Attribution Non-commercial No Derivatives 4.0.

Download (732kB) | Request a copy
[img] PDF - Published Version
Restricted to Repository staff only

Download (691kB) | Request a copy

Abstract

Research that explores Muslim women’s hospitality and tourism decision-making is limited. This paper attempts to bring a new perspective to the literature on social media and consumption decisions in the hospitality and tourism sector by focusing on Muslim women as a consumer segment. Based on a survey of 791 Muslim women in the UK, it finds that autonomous self-expression, self-disclosure, and reciprocity to self-disclosure on Facebook were positively related to bonding and bridging social capital, which in turn related positively to their empowerment in hospitality and tourism decision-making. Employment status moderated some of these relations. The paper breaks new ground by bringing together two disparate research strands in the tourism literature: one that focuses on women but ignores religion, and the other that studies Islamic tourism but overlooks the role of women. The findings offer insights into hospitality and tourism marketing strategies aimed at Muslim women.

Item Type: Article
Schools: Schools > Salford Business School
Journal or Publication Title: International Journal of Hospitality Management
Publisher: Elsevier
ISSN: 0278-4319
Related URLs:
Depositing User: Dr Tahir Rashid
Date Deposited: 15 Feb 2022 13:38
Last Modified: 15 Feb 2022 16:46
URI: http://usir.salford.ac.uk/id/eprint/63146

Actions (login required)

Edit record (repository staff only) Edit record (repository staff only)

Downloads

Downloads per month over past year